PRODUCT

RetailPace
Monitoring

Proactive monitoring and alerting for your e-commerce platform. Stay ahead of issues before they impact your customers.

Core features

Real-time Monitoring

Continuous health checks and performance tracking across your entire storefront, APIs, and third-party services.

Proactive Alerts

Intelligent alerting via Slack, email, or PagerDuty before problems reach your customers and affect revenue.

Log Analysis

Deep-dive into application and infrastructure logs with automated pattern detection and anomaly identification.

Performance Dashboards

Visual dashboards with key metrics, historical trends, and real-time KPIs for your entire commerce stack.

Error Tracking

Automatic error classification, deduplication, and prioritization so your team focuses on what matters most.

Uptime SLA Reporting

Detailed uptime reports and SLA tracking to keep your team and stakeholders informed with hard data.

How it works

01

Collect

  • Platform logs & metrics
  • Infrastructure traces
  • Third-party integrations
  • Real-time data ingestion
02

Analyze

  • ML pattern detection
  • Anomaly identification
  • Cross-stack event correlation
  • Actionable insights
03

Alert

  • Smart notifications
  • Right channel, right person
  • Full incident context
  • Suggested resolution steps
04

Resolve

  • Root-cause analysis
  • Historical context
  • Faster resolution
  • Recurrence prevention

Everything you need to keep your store running.

RetailPace supports all major e-commerce platforms out of the box. Custom integrations available for bespoke setups.

SFCC Monitoring
Shopify Plus Monitoring
BigCommerce Monitoring
Custom Platform Support
API Health Checks
CDN Performance
Payment Gateway Monitoring
Checkout Flow Tracking
Third-party Integration Alerts
Custom Metric Dashboards
Incident Management
On-call Scheduling

Interested in our
monitoring solution?

Get in Touch